Pre-release version.Mochi Mayhem has not been released yet. This page describes how the game is designed to handle information. It will be finalised, with the publisher's legal details, before release.

Privacy policy

Pre-release version · 2026-11-11

Mochi Mayhem is a game for players of all ages. We built it to work without knowing who you are. This page explains, in plain words, the little that leaves your device, why, and how long we keep it.

"We" means the makers of Mochi Mayhem. "You" means anyone who plays, and the parent or carer of a young player.

1. The short version

Most of the game stays on your device. Here is everything that can leave it.

We do not sell personal information. We do not share it for targeted advertising.

2. Who we are

The makers of Mochi Mayhem are based in Canada. You can reach us by email at support@mochimayhem.ca.

The publisher's legal name and contact details will be added here before the game is released, together with a representative in the European Union and the United Kingdom if the law requires one.

This policy covers the Mochi Mayhem game and this website.

3. What we never collect

The game and our servers never collect:

• names, email addresses or anything typed. The game has no keyboard: player profile names are picked from word lists and stay on the device;
• a player's age or birthday;
• photos. Picnic Photos stay on the device unless you share one yourself;
• contacts or location;
• advertising IDs, or IDs for the device or the install;
• internet addresses in anything we store;
• payment details, receipts or prices paid;
• the device's clock times or dates, its model or its system version, in any play summary.

There are no accounts, no chat, nothing players can post, and no sign-in through social networks.

This list is about our game and our servers. What the advertising partner receives is in section 6.

4. Online Gumbot

Gumbot is the game's cheeky rival. Our team wrote every trick and every line he says. When Online Gumbot is on, the game may ask an online AI service to choose which of those ready-made tricks fits the moment. The service cannot write new words, pictures or sounds. A safety check in the game approves every choice.

What is sent

• Up to 15 rounded facts about the level, such as which towers are built and how many Candy Hearts were lost.
• The list of tricks to choose from, and a number for the moment in the level.
• Once a day, a check from Apple or Google that the game is genuine. Our server confirms it with Apple or Google, then throws it away.

What is never sent

Names, device or install IDs, purchases, location, language, times, anything typed, or a record of how a player usually plays.

What happens to it

• The request goes to our server first. Our server passes the game facts on, but never your device's internet address.
• Our server keeps no copy of requests or answers. It keeps only hourly totals, such as how many requests arrived, which say nothing about who sent them.
• Your device's internet address is held in memory for up to 24 hours, only to limit how often a device can ask and to stop abuse. Daily passes are deleted within 24 hours.
• The online AI service works only on our instructions. It processes requests in the United States. We use it only once it has agreed in writing to keep none of the requests. Until then, Gumbot makes every choice on the device.

How to turn it off

• The first time the game starts, a card tells you about Online Gumbot before anything is sent.
• You can switch it off in Settings or in Parents' Corner at any time, with no grown-up check. Switching it back on needs the grown-up check, so a young player can't undo a parent's choice.
• With it off, Gumbot decides on the device. He follows the same Candy Rules, and the whole game plays offline.

5. Play summaries

Play summaries help us see which levels are too hard, too easy or not fun. They are off unless a grown-up switches them on in Parents' Corner, behind the grown-up check. The game asks only once, and never on its own.

What a summary holds

• Which levels and Daily Challenges were played, and how they went.
• The choices Gumbot made.
• What was collected or tried on.
• Shop visits, and which items were bought. Never payment details.
• Game settings, and how smoothly the game runs.

Parents' Corner has a "See exactly what's sent" list.

How it works

• The game sends one summary at the end of each level, and at no other time.
• A new random code is used each time the game opens, so two sessions can't be linked together.
• Our server drops your device's internet address as each summary arrives.
• Details that could single out one device are made coarser before anything is stored.
• Summaries are deleted after 90 days, and Gumbot's choices after 30 days. We keep only totals, which hold no personal information.

How to turn them off

Switch "Share play summaries" off in Parents' Corner. Anything still waiting on the device is deleted at once, and nothing more is sent.

6. Ads

The game is free to play. Ads help pay for it. They will come from one family-safe advertising partner, named here before the game shows any ads.

Ads are not personalized

• Ads are chosen to suit the game, not from a profile of the player.
• We tell the advertising partner to treat every player as a possible child and to show only ads that are not personalized.
• The game does not use the device's advertising ID. On Android it does not ask for permission to read it. On iPhone and iPad it never asks to track you.

What the advertising partner receives

To show an ad and count that it was shown, the advertising partner's software in the game receives technical details. These can include the device's internet address, the type of device and its system, and whether an ad was watched to the end. The partner's own privacy policy says what it collects and how long it keeps it. We will link to it here once the partner is named.

We do not give the advertising partner play summaries, Online Gumbot data or anything from your saves.

When ads appear

• Rewarded ads play only when the player taps a clearly labelled button: to continue after a lost level, to double a level's Candy, for a free superpower, or for a bonus reward.
• Ads between levels start from level 4, and how often they appear is limited. They never appear in the first session, during a level, or right after a purchase.
• There are no banner ads.
• The Remove Ads purchase stops the ads between levels. Rewarded ads stay available, and are still only played when the player chooses.
• Gumbot never sells anything.

If you see an ad that seems wrong for this game, please tell us at support@mochimayhem.ca.

7. Purchases

• Purchases are made through the App Store (Apple) or Google Play (Google). They handle payment under their own privacy policies.
• We never receive card numbers or other payment details.
• The game checks purchases on the device. We keep no purchase records on our servers.
• A grown-up check comes before every purchase.
• If play summaries are on, a summary says which item was bought and whether the purchase went through. It never includes payment details or the price.

8. Age signals

Some laws ask apps to check whether a device belongs to a minor. Apple and Google can answer that question for apps. The game asks only to follow those laws.

• The answer stays in the device's memory for a moment and is then dropped.
• It is never stored and never sent anywhere.
• The game is the same for every age.
• Where a law requires a parent's approval for a big change to the game, such as a new kind of purchase, that change stays hidden on the device until the parent approves it.

9. Children's privacy

Players of all ages enjoy the game, so we treat every player as a possible child. We do not ask for a player's age, and we built the game so that it does not need to know who anyone is.

Some things the game does use the device's internet address, which some laws treat as personal information. We use it only for these everyday tasks:

• connecting to our servers;
• keeping the game secure and stopping abuse;
• delivering game content;
• Gumbot's choices during a level, when Online Gumbot is on;
• showing ads that are not personalized, and limiting how often they appear.

Each is limited as described above: no IDs, no profiles, and the internet address held for no more than 24 hours on our servers. We do not pass a player's information to anyone except the service providers who run these tasks for us, under our instructions.

A parent or carer can, at any time:

• switch off play summaries and Online Gumbot in Parents' Corner;
• delete a player's profile, or everything the game keeps on the device;
• ask us what we hold and ask us to delete it (see Your data);
• tell us not to collect anything more.

Our notice for parents explains this in more detail.

10. Game content downloads

Daily Challenges and game updates come from our content server. Gumbot's settings arrive with Online Gumbot's daily pass. The device's internet address is used to send the content and is not kept: content server logs are switched off, or deleted within 24 hours.

11. Emails to support

When you email support@mochimayhem.ca, we receive your email address and what you write. We use it only to answer you.

• We keep support emails for 12 months after your last message, then delete them.
• If a message shows that it was sent by a child, we reply once. Then we delete the message and the email address within 30 days, and we never contact that address again.

Please don't include a child's name or other personal details in an email.

12. Legal bases

Some privacy laws ask us to name the legal basis for each use of personal information:

• Online Gumbot and game content downloads: they are needed to provide the game, or they are in our legitimate interest in running it well and safely.
• Play summaries: your consent. This includes consent to keep unsent summaries on the device.
• Ads: to be completed before release, once the advertising partner is chosen.
• Emails to support: answering the message you sent us.

You can withdraw consent at any time in Parents' Corner.

13. How long we keep things

This schedule is our retention policy.

14. Where data is processed

• The makers of Mochi Mayhem are based in Canada. Where our game servers are hosted will be listed here before release.
• The online AI service behind Online Gumbot processes requests in the United States.
• Where information leaves your country, we use the safeguards the law provides, such as standard contractual clauses.
• The advertising partner's privacy policy says where it processes information.

15. Security

• Everything the game sends is encrypted on its way.
• Our servers accept only a fixed list of fields and refuse anything else.
• Our servers don't log the contents of requests.
• We keep as little as we can, for as short a time as we can, so there is little to lose.

16. Your rights

Depending on where you live, you can ask us to:

• tell you what personal information we hold about you, and give you a copy;
• correct it;
• delete it;
• stop using it, or stop a particular use;
• withdraw a consent you gave.

You can also complain to the privacy or data protection authority where you live.

We do not sell personal information, and we do not share it for targeted advertising.

Most of what we receive is not linked to any person, so we may not be able to find "your" data. It is deleted on the schedule in section 13 anyway. Your data explains how to ask.

17. This website

This website sets no cookies, uses no analytics, and loads nothing from other websites. It is hosted by Cloudflare, which receives your internet address to deliver the pages and to protect the site.

18. Changes to this policy

• The date at the top changes with every update.
• When a change is important, the game says so.
• If an update changes what play summaries send, sharing switches off after the update. It stays off until a grown-up switches it on again.
• Where a law requires a parent's approval for a big change, we ask for it through Apple or Google.

Questions? Email support@mochimayhem.ca.